Brand interaction is one of the strongest drivers of customer loyalty. To build a successful brand experience, retailers must have innovative and engaging store designs along with multiple product delivery methods and convenient interaction points. We strive to understand the desired customer experience and then produce a design that delivers by asking the right questions both before and during the design process. We’re not just engineers, we are customers too; and we’re passionate about the brands we work with. Understanding how retail spaces interact with people allows us to help our clients reach their full potential in creating an innovative customer experience.


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Retail Sector

Client success is our top priority, and it’s our qualifications and experience that set us apart. That’s why, year after year, industry-leading publications rank us at the top of the list in building systems design. Working side-by-side with more than 400 clients, we’ve designed retail projects of all sizes and types for some of the biggest and most respected brands across the country. Browse our General Merchandise project gallery to see what we’re designing.

Lowe's Home Improvement


Sam's Club


We’re an organization of smart thinkers and passionate creatives, and we love to share what we know. Scroll our thought leadership library for technical expertise, design discoveries, educational takeaways, and more from the brains behind the buildings.

Refrigerant Options and Recommendations for Designing Cold Storage Facilities
Understanding Net-Zero Greenhouse Gas Emissions Goals and Resources
Henderson’s Takeaways from FMI’s 2023 Energy & Store Development Conference
Building Electrification Considerations for Big Box Retail Stores
Takeaways and Insights from 2023 EV Charging Infrastructure Summit
Henderson’s Takeaways from NFPA 2023 Conference & Expo

Devin Caruthers

Retail Sector General Merchandise Practice Director



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