As the world discusses how to reengage our society in the wake of COVID-19, healthcare facilities will be looking at key learnings from this time to better host the public in safe and effective ways now and in the future. There are many ways spaces within hospitals and other healthcare facilities can be modified to make them safer for patients and visitors. Focusing on solutions that don’t require a complete reinvention or major renovation of the facilities, healthcare design experts with Henderson Engineers & HKS discuss how infrastructure and building systems master planning will be invaluable in preparing healthcare facilities for future infectious disease response.

*This recording is for educational purposes only and is not valid for AIA credit.*



About the Authors

Mark Chrisman


Healthcare Practice Director | Vice President
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Mark Chrisman is a rare breed of smart. Not only does he love to learn, but he also naturally teaches those around him. Mark joined Henderson Engineers in 2004 and quickly began establishing client relationships that he still maintains today. A vice president and our healthcare practice director, Mark coordinates strategy for Henderson’s healthcare practice across the country. He has designed healthcare environments for some of the biggest names in the industry, providing technical expertise on fire protection and code consulting. He is known for his uncanny ability to recall specific codes and uses his immense knowledge of regulatory compliance requirements to help save clients’ money and time on projects. Mark often works in tandem with our team of healthcare specialists at Henderson Building Solutions. Don’t let his smarts fool you; this Ph.D. is creatively talented too. His party trick is spouting off the most recent code updates while busting out killer dance moves at the same time.

Jake Katzenberger


Healthcare Technical Leader
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As a healthcare technical leader, Jake not only understands how building systems work, but how they integrate with the function of the space. He has personally performed site investigations and managed solutions for more than 75 pharmacies since 2017. Jake leverages 15 years of experience to advance the technical standards of our healthcare practice. Jake combines new technology, design innovation, and lessons-learned to push our healthcare design standards to the next level. He provides direct design oversight, resources, and mentoring to ensure a coordinated, code compliant, and functional design.